Great customer service team very helpful and friendly staff.
Work and testing is of a very high standard.
Save ££s on dealer prices
- A top-rated garage – we have over 150 5* reviews.
- Independent specialists you can trust
- A dependable service - only genuine Mercedes parts provided
- Stress-free - Mercedes warranty protected
- A reliable garage – all labour & parts guaranteed for 12 months
- No fuss, no fee - free courtesy cars
- Budget-friendly - Buy now pay later with our tailored payment plans
- Call us now to get a price for your Mercedes service
Mr Whiles saved 39% (£345.30) with Fitch Autos!!
Mr Whiles brought his Mercedes E220 2016 2.2 to Fitch Autos.
At Fitch Autos, our Mercedes experts are passionate about the brand. With years of experience of working on Mercedes, we know how to maintain them at their peak performance. Our Mercedes experts always follow the recommended dealer guidance. So you can rest assured that your Mercedes is in safe hands.
You’ll find that our reputation for customer service is first class (just check out our Google Reviews) and what’s more we’re also very competitive on price!
For Mr Whiles Mercedes E220 2016 2.2 we undertook:
- B Service
- Auto Transmission Oil
- Filter Change
- MOT
Fitch
Mercedes-Benz
Fitch's Savings
£554.66
£899.96
£345.30
David Meeson
Reliable garage that go the extra mile to provide a tremendous service. We was let down by a few previous garages and especially during lockdown when we needed the vehicle but Fitch fixed the issue no problem and provided a courtesy car. A*** customer service. ????
Service checklist
01
Lighting & Visibility – The front, rear, and internal lights are rigorously checked for optimal performance. All windows, mirrors, and wipers are reviewed for chips, faults, and weak areas. Registration plates are cleaned and maintained for clarity and sturdiness.
02
Under Bonnet – A full under bonnet inspection ensures there are no leaks or faults, and all components are in working order. Where required, we replace the air filter, oil filter, spark plugs, and drive belts.
03
Vehicle Interior – Seat belts are tested in line with safety standards. All internal controls are checked, such as the horn, hazard light button, and other vehicle controls for responsiveness and function. Using diagnostics, we complete a full system analysis. This includes reviewing the air conditioning, making sure warning messages are addressed, and checking for intermittent and permanent faults flagged by the computer. Driver displays are corrected where required.
04
Steering, Drive & Suspension – Wheel alignment is analysed, and all joints, gaiters (protective sleeves on vehicle parts), and wheel bearings are extensively inspected for sturdiness and function. The front and rear shock absorbers and road springs are tested to ensure the suspension functions effectively and maintains the right level of friction.
05
Braking – Both the front and rear brake mechanisms are checked and measured in line with safety requirements, allowing us to accurately report on their service life.
06
Under Vehicle – The trays under your car are removed and the engine oil is drained. The transmission is then checked for leaks, rust, and corrosion.
07
Tyre Inspection – All wheels and wheel nuts are inspected for sturdiness, weak points, and corrosion. Tyres treads are inspected for significant wear, and tyre pressures are adjusted prior to refitting. We also check your spare wheel and/or inflation kit is appropriate for your vehicle.
08
Final Checks – We assess the brake fluid and conduct an antifreeze test – crucial for road safety, especially during winter months. Finally, we fill your engine with new oil – this is vital for engine cleanliness and performance.
What type of service does my Mercedes need?
Every vehicle has its own defined servicing schedule, which is usually detailed in your handbook.
Some models also show an indicator when a service is required on the vehicle system – usually on the dashboard.
If you don’t have access to this or don’t know the vehicle’s service history, we’ll provide our expertise to determine the best schedule for you and your vehicle.
During your visit, we’ll also update your service record. This will maintain your warranty, and also guarantee a higher resale value should you ever decide to sell yours on.
Why you should service your Mercedes
01
Safety: The risk of breakdown increases with every service you avoid – it only takes one small, hidden fault to be critical. We inspect your car following Mercedes protocol and ensure all the mechanics and systems are safe and sound.
02
Reliability: You want a dependable Mercedes, right? So, you need to service it properly. Our expert Mercedes service prevents niggly, repeat repairs – say goodbye to failed MOTs and stay on the road without a hitch.
03
Endurance: Keep your car in top nick. Bespoke Mercedes servicing enhances the condition of your car by keeping it running at peak performance, providing better fuel efficiency and a longer lifespan.
04
Savings: When money’s short, it’s tempting to skip a service. But a regular car service catches problems early on which are easier and cheaper to fix. Book our Mercedes service today to make immediate savings, with lasting results.
At Fitch Autos, we’re fully qualified to service and maintain Mercedes Hybrid and Electric Vehicle (EV) models.
Our skilled technicians are trained in the specific needs of these high-end hybrid and EV models, as well as all other makes and models.
For a service you can trust to keep your eco-friendly car in top condition, choose Fitch Autos.
Keeping you in the loop
When you bring your Mercedes for a service, we keep you in the loop.
Following an initial assessment to find any faults or parts which need some work, we call you straight away to discuss any repairs or maintenance suggestions. We only undertake work you agree to, and you always get the final say.
One benefit of our bespoke Mercedes service is we always notify you 4 weeks in advance of your next service. This way, you never miss a service and are never caught out unexpectedly.
Payment
Our services are suited to every budget. We accept all cards and you can pay on collection.
Finance options
Need a service, but want to budget? No problem. We have tailored payment plans to suit you.
Courtesy Car
Busy schedule? We’ll keep you on the road with our free courtesy car options.
WE’RE CONVENIENTLY LOCATED
As your local Mercedes garage, we’re easier to reach than the Mercedes Wolverhampton dealer.
Keep in touch and approach us with any of your Mercedes service queries – we’re always available by phone, email, or visit in person.
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If you are looking for a reliable company to met your car needs Fitch Autos are the one.
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I am very particular with where I send my cars and bikes. I’d never used Fitch before and I can say I am very happy with the service. Quite a big job changing alternator and coolant housing on my C class. Car has come back perfect, issues sorted! As good as the main dealer id say and the car was also washed and is spotless. Hundreds of pounds cheaper than the main dealer too and work was as... Read More
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I have used Fitch Autos for 3 years now and they have always given excellent customer service. I have always been very happy with the quality of the work they do and the reasonable prices. What I like most is that nothing is too much trouble for them and if ever I have a problem with my car they are the garage I call because they always fit me in ASAP and get the car back to me the same day.... Read More
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Excellent customer service and fast turnaround. I would definitely recommend over the mercedes main dealer.
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Took my car to Fitch for MOT yesterday, it was my first time using them and I will definitely be using them again! The MOT was completed quickly and the whole process was easy and stress free, MOT passed with a few advisories and great value too! Hollie was very helpful, thank you Fitch Autos!!
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Extremely happy with all the work carried out on my car. The staff was very helpful, and happy, made you feel a ease. I highly recommend Fitch Autos to everyone. I will be returning there again, if I have any further problems in the future.
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Friendly and helpful staff. Efficient and timely service. Would recommend as alternative to jaguar main dealer.
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Great service, I was well looked after. I was offered a loan vehicle while mine was being serviced. I was kept updated at all times and the car was returned the same day, serviced, valeted and looking good as new.. thanks
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Staff were helpful from drop off to pick up, let me know a few minor problems but weren't urgent, great place would recommend, my son uses them, and he is really happy with them to look after his car 5 *****
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Excellent professional service from all staff, carried out major work changing DPF cooler to my Skoda at a much better price than quoted by the dealer. Gave me a courtesy car whilst the work was done, which didn't take long. Thoroughly recommend, thank you, great job.
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Excellent from start to finish sorted problem out on my Audi E-Tron
Many Thanks -
Not only was the work carried out quickly and professionally but the customer service was absolutely excellent. Would highly recommend
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Very professional company from reception through to end product. Will recommend Fitch Auto’s to Friends and Family.
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Great reception, diagnostics, repairs and future advice, thanks
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always a great service been using fitch for years never been disappointed with service or work done on my vans.
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This truly is a good garage, The Customer service is the best i have come across, my Jaguar XF is my pride and joy and this garage treated my car the same, i was told exactly what the cost would be so no shocks when i collected my car, also was very grateful for the Courtesy car
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This truly is a great company, from the first phone call to the hand over of the vehicle when it was completed. The customer service and communication is by far the best I’ve ever experienced. These guys could give the big company a lesson or to in customer experience.
Well done
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Absolutely A1 kept me up to date with work & free courtesy car plus free coffee as well 👍👍 work was done in a clean & damage free well pleased & earn discounts work A1
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Great experience - first time using this garage. Staff were brilliant, service exceptional. Provided a full report of the work required before they started anything. Very clear. Great job!
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Fixed difficult to diagnose problem with my diesel Passat. Hire car while car being fixed was convenient and economic. Will definitely use again.
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I had issues with DPF filter on my Range Rover Velar. Engine management light and DPF Filter symbol came up which says Exhaust Filter Full, visit dealer. It really worried me as the dealers would charge extortionate prices for the diagnosis and repairs.Holly, answered the call, took the details of the issue and offered an appointment next day, offered me a courtesy car too. I was informed that... Read More
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Friendly staff very helpful and polite
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Was a very positive experience, and staff is very polite and helpful. Any additional faults were also rectified. Photos were sent of additional faults that needed sorting as an option for peace of mind. Very honest and trustworthy. Very reasonable price for the problem i bought my car in for. Would definitely reccomend fitch autos. Will also be bringing my car back for services.
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Had a problem with my car over Christmas. Phoned Fitch, spoke to Holly, who was very friendly, very knowledgeable, and kept me informed at every step. Went above and beyond to help me with my car. Even though it was far from where I live. It was worth it the extra mileage to get there. I shall DEFINITELY be using Fitch again should my car develop a problem. I HIGHLY recommend this garage.
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Took Audi Q2 into Fitch for a service and two new tyres. Let me use a courtesy car for the day. Excellent service and good value. Lovely staff on front desk. Would use again.
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Very help and friendly staff and would recommend to others.
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Friendly, trustworthy, and very efficient service, highly recommended.
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Great customer service from start to finish. Very clear in the work required and pricing appropriate to the level of service provided
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Another very detailed service on my Mercedes E class and they also spotted a very deep cut in front near side tyre that needed immediate replacement for safety. Well pleased😄
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Great, easy and friendly customer service again to book and arrange & also way cheaper to get my 4 year GLC service done than at Mercedes main dealer. Courtesy car provided FOC & also my car fully cleaned and hoovered on hand back. Highly recommend.
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Having come from a very distressed situation from a car company that I can’t disclose, who have messed me around for 9 months with my Range Rover, I found Fitch motors to be most helpful and most professional in their dealing with me. If you have a problem with your car these are your people. The team at the office were so lovely and knowledgeable, the mechanical diagnostics were on point... Read More
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Very helpful, clear information from dropping car off to picking back up
Will be having my two cars serviced etc at this garage from now on
"Excellent " !! -
They are professionals and
I am happy that they do their job well. I recommend. -
1st. class professional service
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Had a gearbox service on my car , reception staff a joy to talk to, any extra work needed was pointed out to me with no hard sell to get it done. Car was returned cleaner than I had dropped it off with a clean inside and out , courtesy car was a bonus , will definitely be using fitch autos for all my motoring needs.
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Great communication
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Great and prompt service and the staff are really helpful
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Fit me in quickly, half the price of a main dealer... literally and staff were pleasant and helpful too. If you have to wait for your vehicle, they have a nice spacious, clean waiting area too
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Second time at Fitch (14/11/22). Warning light came on. Neil got me in as an emergency and the problem was sorted within 30 minutes.
Once again, excellent service.
Thank you.
First time I have used Fitch for service and Mot and I will certainly use them again. Highly professional, good value for money. When there was a major warning light on my car, Neil brought my... Read More
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My car was towed to Fitch Autos (RAC approved garage) due to breakdown of the fuel pump. They secured an appointment within a day and started work immediately. They informed me every step of the way with an online portal, which was fantastic as you could choose the work needed for your budget - highly recommend this system as it puts you in control with the repairs. Everything was done to a... Read More
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Excellent service,
Found a problem with my breaks that 3 other garages could find after 2 years of trying. It was a simple proses in the end for Fitch.Had a full service which was great and they also send you photos of what needs to be done with the option of having them all fixed or some of them, but at the same time making sure your vehicle is safe to drive if something more serious... Read More -
I was really happy with the service I received from Fitch Autos. I was having an issue with my gears crunching intermittently. The technician inspected my vehicle for several hours to try and identify the fault. On this occasion the issue didn’t present itself and the technician was really honest with me and helpful. Also the garage kindly didn’t charge me for the time they had spent... Read More
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A very professional company who managed to diagnose an ongoing problem I had that previous garages could not solve. They booked me in quickly and provided a courtesy car which meant there was minimal disruption to my working week. The repairs were carried out and the vehicle is running perfectly. In addition other items were flagged that will need attention in the future. Thank you i will... Read More
